Warranty
Limited Warranty
Fremo warrants to the original consumer purchaser that the Fremo product will be free from defects in workmanship and material under normal consumer use during the applicable warranty period identified in the ‘Warranty Period’ section below, subject to the exclusions set forth below.
This warranty statement sets forth Fremo’s total and exclusive warranty obligation. We will not assume, nor authorize any person to assume for us, any other liability in connection with the sale of our products.
Warranty Period
| Item | General Warranty period (month) |
|---|---|
| Power Station | 12 |
| Solar panel | 12 |
| Accessories(Adapter/Cable/others) | 6 |
In each case, the warranty period is measured starting on the date of purchase by the original consumer purchaser. The sales receipt from the first consumer purchase, or other reasonable documentary proof, is required in order to establish the start date of the warranty period.
This warranty statement sets forth Fremo’s total and exclusive warranty obligation. We will not assume, nor authorize any person to assume for us, any other liability in connection with the sale of our products.
Limited to Original Purchase from Fremo Website
The warranty on Fremo’s product is limited to the original consumer purchaser from our official website, and is not transferable to any subsequent owner.
Other distributors, suppliers, or resellers may provide their own warranties to you. If you don’t purchase from Fremo official website directly, please contact them for further information.
Exclusions
Fremo’s warranty does not apply to:
- Misused, abused, modified, damaged by accident, or used for anything other than normal consumer use as authorized in Fremo’s current product literature.
- Attempted repair by anyone other than an authorized facility.
- Any product purchased through an online auction house.
- Fremo’s warranty does not apply to the battery cell unless the battery cell is fully charged by you within seven days after you purchase the product and at least once every 6 months thereafter.
Customer Support
To obtain warranty service, contact our customer service team at [email protected].